Privacy policy

These Terms of Service ("Terms") govern your use of our website and your purchase of products from Coventry Watch. By using our site or placing an order, you agree to these Terms. This website is operated by [EXA DIGITAL LLC, trading as Coventry Watch — confirm your legal entity].

1. About Us & Eligibility

By using this site, you confirm you are at least 18 years old (or using it with a parent or guardian's consent) and that the information you provide is accurate. "We", "us", and "our" refer to Coventry Watch.

2. Products, Pricing & Orders

All prices are in GBP (£) and include applicable taxes unless stated otherwise. We aim for accuracy but errors may occur; if a pricing error affects your order, we will contact you before proceeding. Your order confirmation acknowledges receipt but is not acceptance — a binding contract is formed only when we dispatch your goods. We may refuse or cancel any order (e.g. out of stock, pricing error, or suspected fraud). Payment is taken at purchase through our secure provider.

3. Shipping, Returns & Consumer Rights

Delivery times and costs are set out in our Shipping Policy, and your return and refund rights in our Refund & Returns Policy — both form part of these Terms. As a consumer you have legal rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013: our products must be as described, fit for purpose, and of satisfactory quality. Nothing in these Terms limits those statutory rights.

4. Intellectual Property & Acceptable Use

All content on this site (text, images, logos, designs) is owned by Coventry Watch or its licensors and may not be reproduced without our permission. You agree not to use the site unlawfully, attempt unauthorised access, or interfere with its operation.

5. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential losses arising from your use of our site or products. Nothing excludes our liability for death or personal injury caused by negligence, fraud, or anything that cannot be excluded by law.

6. Governing Law & Changes

These Terms are governed by the laws of England and Wales, subject to the jurisdiction of its courts, and this does not affect your statutory consumer rights. [Confirm this clause suits your legal setup.] We may update these Terms from time to time; the version published when you order applies to your purchase.