Shipping policy

Coventry Watch is operated by EXA DIGITAL LLC, 412 W 7th St STE 1126, Clovis, NM 88101, United States. Support email: support@coventrywatch.com.

Last updated: October 26, 2026

Where we ship from

Our products are shipped from China directly by our third party fulfillment partner.

Where we ship to

We ship to the United States and the United Kingdom.

Processing and delivery times

  • Order processing, from order to dispatch: 1 to 2 business days.
  • Delivery, after dispatch: 7 to 12 business days.
  • Maximum total, from order to delivery: 14 business days.

Business days are Monday to Friday, excluding public holidays. Delivery times are estimates provided by our carriers. Delays may occur because of customs inspections, carrier disruptions, severe weather or peak seasons.

Shipping costs

Shipping costs, if any, are calculated and shown at checkout before you complete your payment.

Tracking

Once your order is dispatched, we send you an email with a tracking number and a link to follow your shipment. Tracking information may take a few days to show the first update.

Separate packages

If you order more than one item, your items may be shipped and arrive in separate packages, on different days.

Customs duties and import taxes

Customs duties, import taxes, brokerage fees and any other charges imposed by the destination country that are not collected at checkout are the responsibility of the customer. We have no control over these charges and cannot predict their amount.

Shipping address

Please make sure your shipping address is complete and correct. If you notice an error, contact us at support@coventrywatch.com as soon as possible and before the order is dispatched.

Orders not delivered

If your order has not arrived within the maximum timeframe of 14 business days from the date of the order, contact us at support@coventrywatch.com. Undelivered orders are eligible for a refund under our Return and Refund Policy.

Contact

Coventry Watch, operated by EXA DIGITAL LLC
412 W 7th St STE 1126, Clovis, NM 88101, United States
support@coventrywatch.com