Shipping policy

This Shipping Policy explains how and when we deliver your Coventry Watch order. Any questions? Contact us at support@coventry.com.

1. Where We Ship

We currently ship to addresses within the United Kingdom. [Update this if you also ship internationally.]

2. Processing & Delivery Times

Orders are dispatched within 1–2 business days (Mon–Fri, excluding holidays), with estimated UK delivery of 3–7 business days from dispatch. [Adjust to match your carrier.] Delivery times are estimates and may be longer during sales and holiday periods.

3. Shipping Costs

Shipping costs are calculated and shown at checkout before you pay. [If you offer free shipping, state it here — e.g. "Free UK delivery on all orders."]

4. Order Tracking

Once your order is dispatched, you'll receive a confirmation email with tracking details where available so you can follow your parcel.

5. Delays & Incorrect Addresses

Deliveries may occasionally be delayed by courier issues, weather, or high demand — we'll keep you informed. Please double-check your address at checkout, as we can't be responsible for orders sent to an incorrectly entered address.

6. Lost or Damaged Parcels

If your order arrives damaged or doesn't arrive within a reasonable time, email support@coventry.com and we'll investigate and resolve it with the courier on your behalf.